FAQs

Club membership is open to all residents of SCOV (full time, part time, or renter). There are three steps to becoming a member.

1. Register.
2. Login.
3. Pay dues.

Club memberships are per individual, not per household. For example, if there are three people in an SCOV household and they all wish to become members, each one needs to register with their own unique email address to login and pay for membership.

If you have never had an account on this website, or your membership has lapsed for an extended period, then you will need to create an account before you can login and join the club. To register for an account, click here and follow the instructions. Each club member must register with their own unique email address.

Use your email address and password to login. The email address you enter on the login form must exactly match the email address on your pickleball club account. The password you enter on the login form is case sensitive and must also be correct, so use the “eyeball” icon on the password field to make the password visible. If you really want to login, double check both fields carefully and then click the Log In button.

You must be logged in to your account to pay your dues. If you aren’t already logged in to your account, log out of your spouse’s account if necessary and use your email address and password to login to your account.

When on the home page, select the Pay Dues link in the main menu to display the membership checkout page. If possible, dues should be paid using a credit card in the member’s name, not in the spouse’s name. Complete the information on the checkout page as needed, including the check boxes, and submit the payment.

A safety orientation is required before playing with the club. After you join the club (register, login, and pay dues), email the club’s orientation coordinator who will get back you to arrange an orientation date and time that works for you. At orientation, you will be given a sticker for your paddle, indicating that you can play with the club.

You can change your password, email address, contact, and demographic information on the profile page. You must be logged in to modify your profile. If you aren’t already logged in to your account, use your email address and password to login to your account.

On the Home Page, use the main menu to navigate to Members Only… Edit Account Profile. Make the desired changes and click the Update Profile button at the bottom of the page. If you change your email address, an email will be sent at your new address to confirm it. The new address will not become active until confirmed.

If you lose your password, follow these steps to create a new one.

1. Go to the login form and click on the “Lost your password?” link.
2. On the next screen, enter your Email Address, then click the “Get New Password” button.
3. Then wait for an email (at the email address that you entered) containing a reset link. It might take several hours to receive the email, so be patient. Do NOT attempt to login before receiving and activating the password reset. Use the time constructively to figure out how you are going to make sure that this is the last time you lose your password.
4. When the Password Reset email is received (it might be in Spam), click on the reset link in the email.
5. On the New Password screen, remove the suggested password and enter your desired password. Then click the Save Password button.

The short answer: Enter your login credentials correctly.

The way to get locked out is with repeated failed attempts to login. You only get 10 tries. Make sure you are using the correct email address, the email address on your pickleball account. Passwords are case-sensitive. Click on the “eyeball” icon to make the password visible and inspect it. Write it down. If it fails, scratch it. If you are using saved credential that fail, that means they are wrong. Don’t keep trying them. Type in your email address and password carefully and correctly.

The lockout period is 10 minutes, give or take. That is just enough time to think about what you might have done wrong and how to get it right.

If you can’t figure it out, use the Contact Us item on the main menu to request help.

Pickleball courts can be reserved on the SCOV Court & Lap Lane Reservations System. This is a separate website from the Pickleball Club website. It is run by the SCOV Administration for the benefit of all SCOV residents. Questions regarding court reservations should be directed to the Admin Office rather than Pickleball Club.

Residents who wish to reserve a court must first create an account on the reservation system website. This is a separate login (email address/password) from your pickleball website login. The process to create an account can take several days, so don’t wait until you want a court reservation to create your account.

To create an account, click the JOIN ORGANIZATION button on the home page. Then search for Sun City Oro Valley Courts & Pool and click the SIGN UP button. Provide the requested information and submit. An administrator will review your request. You will receive an email when your account is activated.

Once you have an account, just use your email address and password to login. You can choose to remain logged in.

To reserve a pickleball court, select Reservations… Pickleball Court. Then select the desired date, up to seven days in advance. Reservations are made by clicking on any 30-minute cell labeled “RESERVE”. Before selecting a cell, verify that the court is available for at least 60 or 90 minutes, with the selected cell as the start time for your reservation. On the dialog box that pops up, select the duration of your reservation, agree to the cancellation policy, and click the SAVE button.

Active members can view their expiration date and past invoices on the Membership Account Status page. You must be logged in first. From the Home Page, navigate to Members Only… Account Status.